Contacts
Customer support
Email: support@kadaro.store
Telegram (support): @KADARO_Support_bot
Business hours
Monday – Friday: 10:00 – 20:00 (MSK)
Saturday – Sunday: 12:00 – 18:00 (MSK)
We reply within 24 hours on business days
We can help with
- Technical issues with your order
- Digital goods delivery questions
- Refunds
- Partnerships and business inquiries
Delivery & refunds (summary)
- Delivery usually takes 5–60 minutes (automatic) or 1–24 hours (manual). In rare cases, up to 72 hours.
- After a digital product is successfully delivered, refunds are generally not available.
- Refunds are possible if delivery failed, there was a technical error, or you were charged twice.
- If incorrect account/ID/server details were provided, no refund is issued.
- For delivery questions, contact support within 7 days.
